FlyerTalk Forums - View Single Post - Points went to United instead of Air NZ
View Single Post
Old Mar 23, 2024 | 5:02 pm
  #2  
nzkarit
10 Countries Visited
100k
40 Nights
10 Years on Site
 
Join Date: Jan 2016
Posts: 3,619
Originally Posted by arnienz
So my understanding is that flights on a Air NZ booked ticket should earn status and Airpoints regardless of if it's a Air NZ metal or United metal flight.
However, my United account earned the miles and status instead of my Air NZ account - missing me out on ~200 status points.

Does anyone know why this happened? Was it because I adding the booking to my United account so I could seat select? I can see on the receipt on the United website that it was an 086 ticket with my Air NZ FF number mentioned.

Is there anyway to undo the earn and add it back to Air NZ?
What frequent flyer number was on your boarding pass?
nzkarit is offline