Originally Posted by
margarita girl
It's very odd that someone would go into your account just to cancel your reservations. And why would anyone cancel your cash bookings? Could it be someone you know who has an axe to grind?
Actually it's not odd. If you would log into my account, you will find only 20,000 points available. But, I have 15 reservations using 500,000 points (award stays). Thus, if a hacker wants to drain me of my points, he/she first needs to cancel my reservations and then use those points for Gift Cards etc. They also normally don't know whether a reservation is paid or with points until they dig into details. If I was hacking, I would probably just cancel all reservations in one go.
But again it could be someone who he know who could have done it.