Originally Posted by
brightstar100
.......... on phone, I made a complaint in December. I gave the GGL line 48 hours to resolve the issue or else I would be writing simultaneously to the CEOs of One World, MH, QR and IAG. It was resolved within 24 hours.
I am having a similar issue with a recent upgrade (to Bus class) paid in cash (€). TAP has nit credited the correct bookibg class so I recdived a dearth of miles and TPs on my A3 Miles & Bonus account. TAP is ignoring my complaint by taking a LOT of time addressing this issue.
Any idea how to get the email addresses of *A, TAP and A3 to send complaints re the two upgraded flights not getting proper Bus class Miles and TPs with my A3 account?