Flew between LAX (Los Angeles) and NRT (Tokyo) this month. At LAX, PP was useless (I did not feel like sitting in a gaming cafe to eat cheetos or whatever and there were no restaurant benefits). At NRT, there were nearly 20 people in line at the lounge in Terminal 1. I didn't even bother asking how long the wait was.

It's a shame. I feel like PP just gets worse every year, despite their promises of opening their own lounges and what not.