Originally Posted by
MilesTalk
Heads up to anyone actually buying a revenue ticket on Starlux. It will ask if you’d like to use your COSMILE number or Alaska number.
You won’t know until afterwards that selecting Alaska will mean you cannot ever see your reservation again or select seats online etc. Then you have to call to do anything at all.
Just crazy.
I used an Alaska number for my booking, but I haven't had any issues retrieving my booking or (paying for the privilege of) selecting my seats online or in-app. I also never made a COSMILE/Starlux account, though, so I don't know if that makes a difference.
Originally Posted by
Carfield
Starlux really has a rudimentary website that really works in a less than ideal manner.
It's shocking how their website and app manage to actually be worse than those of BR's and CI's, and those websites and apps are already pretty rudimentary.