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Thread: Unable to Select My Seat on STARLUX
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Old Mar 20, 2024 | 5:01 pm
  #23  
cce5858
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Join Date: Aug 2016
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Originally Posted by MilesTalk
Heads up to anyone actually buying a revenue ticket on Starlux. It will ask if you’d like to use your COSMILE number or Alaska number.

You won’t know until afterwards that selecting Alaska will mean you cannot ever see your reservation again or select seats online etc. Then you have to call to do anything at all.

Just crazy.
Same, I had such high expectations for Starlux. With this annoying inability to even VIEW reservation without using their stupid Cosmile program automatically drops this airline to 4 stars at best in my books. So annoyed. And also didnt know that TPE-SFO seat selection is chargeable for Y.

Tried to cancel the booking and spoke to Taipei office and was told I was 26 hours in the booking and no free cancelation. Really turned off by Starlux already.
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