FlyerTalk Forums - View Single Post - Booking Glitch-Title/Surnames being added on to last name causing FFP mismatch
Old Mar 20, 2024 | 1:52 pm
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Originally Posted by Doctorfatpanda
This is a weird glitch in the system that no one from United seems to be able to help with. I made a booking on United.com and I checked the box that had Dr. as a title. Normally I don't do this but after having encountered several inflight medical issues I thought maybe it would be a good idea to identify myself in case.
UA has a way to /register / pre-id MDs for their flights

Originally Posted by Doctorfatpanda
However after completing processing email my name showed up with MD added to my last name and my Asiana club number was missing. When I checked in today, it turns out the system added the MD directly to my last name so instead of "John" it is now "Johnmd". .
This has occurred for any "title" selection in the past for some

Originally Posted by Doctorfatpanda
This is causing a mismatch with Asiana so I can't use my star gold on the reservation. No one from United seems to be able to help with this since I checked in. Has anyone ever encountered this before? I have pictures showing that the MD got added after the reservation processed and my OZ FFP fell off.
Showing your *G status will get you lounge admission and bag allowance
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