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Thread: 241 flight not ticketed, then double Avios taken
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Old Mar 20, 2024 | 6:56 am
  #10  
Globalist
30 Countries Visited1M40 Nights15 Years on Site
 
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; Qantas Frequent Flyer Platinum; BA Exec. Club Silver
Posts: 1,841
Originally Posted by nogoingback
It's an absolute joke. I was on the call yesterday for an hour just for the agent to tell me my avios were deducted again. She really had no clue. I've double checked today and still no Avios added. Before this I had c 330k in the household account and now 150kish. Chat seems to be down. Every phone call has been painful, so i don;t want to have to call up again
Send a message to the BA refund helper and stop calling. It creates confusion and double work.

Globalist
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