Originally Posted by
kiwiguy007
Hi, I had my 3rd leg of a flight originating in New Zealand, AC40 YVR - YYZ Sunday 0830 dep, Cancelled due to Business and operational Changes. I was notified 15 days prior and no rebooking offered.
Were you notified 15 days prior to the departure on AC40, or 15 days prior to the departure of your first flight from NZ?
Originally Posted by
YYC009
Customers need to be careful how far they push or airlines will go under (Lynx) or cutback on flying (almost everyone).
Except EU regulations are massively stricter and air service there is cheaper and more reliable, and with far more routes and service (yes, there is much greater population density, but there is also much more competition from rail travel, and Ryanair flights that link minor European cities are not flourishing because of population density, they're flourishing because an aggressive and aspirational airline has managed to *create* markets where none existed). We should stop making excuses for weak performance by Canadian businesses, as if we Canadians are too lazy and stupid to run businesses competently and efficiently if there's even a weak consumer protection law like the APPR we have to abide by.
We all know that AC can't even run a website competently, consistently serve salad leaves in J that aren't frozen solid, and do basic things like crediting miles in a timely and accurate way (am still waiting for a YYZ-YOW flight from March 8th to credit, surprise surprise). Are we to blame the APPR for that too?