Originally Posted by
gusdalcolmo
Had a weird but positive experience at the San Francisco-Union Square branch today. Reserved a Premium and was charged a Premium, but my rental agreement said that I reserved Full Size and was charged Midsize (which if it was true, should be US$ 10/day less). Only noted when I got to the lot (after 25mins at the joint Alamo-National counter queue) and was ready to argue it, but then the greeter just said to get whatever I want by being an EE. Left with a fully loaded Audi A5 (tagged as GXAR) with 5k miles.
wow I'm impressed, the same union square(and other SF national locations) have consistently gave me downgrades without modification to the rate(midsize/compact on full size rentals)