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Thread: Report your Diamond Suite Upgrade success here :)
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Old Mar 18, 2024, 11:11 am
  #1126  
doug091363
 
Join Date: Jan 2008
Location: San Diego, CA USA
Programs: BA Executive Club Silver, UA Premier Silver, Hilton Diamond
Posts: 64
Hilton San Diego Bayfront, asked about upgrade, told that they didn't do complimentary upgrades. Agent looked for a suite for a paid upgrade, but I was told that suites were fully booked. What's the use of a policy if a hotel doesn't follow it?
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