i mean… you can. I’ve sent them yearly screenshots of my counter updating every year until last year, when it went to 9. Having qualified in 2023, my expectation is for the counter to update to 10.
shame we don’t have lurkers anymore, they were very helpful
After being told by Marriott IT that my total was correct and the correspondence was "final"... I sent them the email confirmations of each year I qualified for platinum (all 10 of them, they were claiming 9)... I got no response, then 2 months later (in early 2024) my counter ticked to 10 magically and I got the emails and even got the LTP gift (see above in the thread). No idea if my emails worked... or if their archaic IT system finally updated (my counter has been wrong for a while... and I also got the email a few years ago that it was wrong and they fixed it)
Last edited by uppereastsider; Mar 21, 2024 at 3:30 pm