FlyerTalk Forums - View Single Post - CX not issuing mileage credit
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Old Mar 18, 2024 | 6:48 am
  #13  
progapanda
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Originally Posted by Barkinpark
I am frustrated enough to consider starting a petition for this. I wonder if threatening legal actions would move a needle.
OP, have you contacted AS directly via e-mail or phone or are you relying on the web form? It took me nearly 5 months to get credit for a QF flight flown last fall. However, contacting AS directly about this issue got the miles posted within 3 days of contact. I'd previously submitted requests twice using the web form, but that doesn't seem to work reliably with partners apparently.

You're a MileagePlan member; this is absolutely an issue for AS to solve; you don't need to contact CX (and will likely get nowhere even if you try to).
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