Originally Posted by
justin1123
Thanks for the information, sounds like a strange situation. I agree though that it can't be up to the member to re-interpret the terms. They are clearly listed as " including Reward Night/Free Night and stays booked through an OTA."
Any thoughts on whether I could succeed at this IC to get access?? I am booking through BA Holidays, there are plenty of other options but would certainly take the IC if could get benefits.
I only had platinum when I stayed here, so I didn’t enjoy any of the benefits you strive to get. I found the value for money without those benefits quite poor. At checkout (!) I was quoted Club offer for 35€ / nt. I wish they’d told me that at checkin.
In summary - either reach out to check what they offer, pay some additional monies if they disagree or stay elsewhere.