FlyerTalk Forums - View Single Post - CX not issuing mileage credit
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Old Mar 17, 2024 | 11:28 pm
  #11  
minhaoxue
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Join Date: Jan 2009
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Originally Posted by Barkinpark
I am frustrated enough to consider starting a petition for this. I wonder if threatening legal actions would move a needle.
LOL, yeah, that will go over well. "Your honor, I did not get my miles".

Go onto the Alaska airlines site and it tells you exactly what to do. After 2 weeks, if you were not credited, email your boarding pass and airline receipt to the specific email provided. After 8 week, if nothing, pick up the phone and call Alaska and tell them you have been waiting and either 1) they will forward the request directly to their milage desk or 2) they will put the miles manually into their system at that time. Happens every day, whether it is Cathay, Condor or British.
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