FlyerTalk Forums - View Single Post - Delayed Flight - Will AS Lounge Stay Open? (Very Unlikely)
Old Mar 16, 2024 | 11:02 pm
  #7  
mikexner
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Jun 2009
Location: WA State
Programs: Alaska MVP Gold, Hilton Gold, Red Lion Gold
Posts: 187
Alaska looks at the lounge as a stand-alone product. With hours. Guidelines. Services.

It’s a product, not an amenity.

The bigger international carriers sell their lounges as an amenity - part of the experience for a premium fare.

if it’s an amenity, they have to work to match it to the product, and they do. If it’s a product, they manage the product. And for Alaska, it’s a product.
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