FlyerTalk Forums - View Single Post - Small Luxury Hotels of the World to leave Hyatt, joins Hilton (effective 15 May 2024)
Old Mar 16, 2024 | 4:05 am
  #159  
ffgap
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Originally Posted by josephstern
I'm pretty shocked that Hyatt is yanking the EQNs from reservations made before any of us knew that this program was ending.
Isn't that industry standard, though? When an individual hotel leaves the chain, what normally happens is that they will honor the reservation and that's it, making it as if you booked through an ineligible third-party channel.

Originally Posted by josephstern
I guess the terms somehow allow this?
Hotel must be participating at the time of check-in, hotel loyalty programs are usually pretty clear on that.
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