Originally Posted by Viajero

Update: This am, an AA agent at T4 in LAX (elite line) who happened, by pure chance, to learn of the saga, said "WHAT!?, they lifted the wrong coupon and you had to PAY??" whereupon proceeded, without me asking anything, to process an on the spot refund! Now, wasn´t that just GREAT stuff? and I am not just talking about getting the money back, of course.