Originally Posted by
uclacolumbiaunc
I will be staying at St Regis NY next week... how do I apply for the $100 platinum breakfast compensation? I already called them, and they say they won't charge destination fee, but they also wont provide free breakfast for platinum members (or above), which is obviously against the benefit terms.
Is the $100 compensation applied through Marriott Bonvoy customer service or is it provided at checkout? I understand the application has to be provided while u r there, but I am wondering should I call Bonvoy or ask for $100 compensation from front desk?
Hi uclacolumbiaunc,
As per the loyalty program terms, Platinum Elite Members and above receive one Elite Welcome Gift (of their choice where multiple options are offered) on a Stay of one or more consecutive nights. If the Elite Welcome Gift is not offered at time of arrival, compensation applies.
For St. Regis brand, Elite Welcome Gift choices are 1,000 Points per Stay or amenity per Stay or breakfast in restaurant per night of Stay for Member +1 (including Resorts).
If you need any further assistance, please let us know.
Best Regards,
Christina Z
Specialist, Social Media Care
Marriott International
[email protected]