Originally Posted by
jsloan
I agree it's not conclusive, but I'm 98%+ sure that it was the PZ. The effect of clearing an upgrade has been consistent for years, and it's always been exactly this -- you fly in PZ and it credits as, in this case, "ZS" -> "S."
but if when purchasing the ticket one specifies B class and it books into B, I would expect PZ to credit as ZB, even when crediting to United. I guess the lesson here is booking class can be different than fare basis. I probably knew this but haven’t run into it lately.
Originally Posted by
cfischer
Yeah, its the curse of clearing the upgrade
You can try and send in the ETKT receipt and see if they will change it.
PZ is more important for sure but requalification was also a goal. I’ll have them try and email with receipt and boarding pass (though boarding pass just says business but at least the ticket number still matches on the BP matches the receipt).