Originally Posted by Scotttyd

Hello- I got the 5x bonus for first 5 days- I tried to pay a vacation rental and it was rejected for "fee protect" I am confused. Bilt says they were not charging a fee, but they block it if the person sending the charge submits a CC fee- the vacation rental agency says they are are not charging a fee.

Also, they tell me if it is rent it won't get the 5x - which I get, but this isn't really rent, but I understand it depends on how the merchant codes it. BILT can't tell me if the charge was submitted as rent or not until they approve it. If it is rent, I will use a different card that I am working on a SUB on, any thoughts?