My father has a TK M&S card. He has a connecting flight VIE-ATH-EVN in May 2023 and now we understood that we could earn miles for these flights in M&S.

For first segment I used mobile app (yep, sometimes it’s easier to use fathers account then to explain him how to use TK app) and everything was automated and successfully.

With second segment we have a problem — TK don’t know EVN airport (Yerevan, Zvartnots). I contacted TK via Facebook, they asked me to contact them via feedback form and last 3 or 4 iterations we are not moving forward — they’re asking for a boarding pass but it was offline checkin and boarding pass on the paper that couldn’t be found now unfortunately.

But both segments were a part of one booking, and first segment I’ve added to M&S account without any scans of boarding pass..

What is the problem? Is it impossible to get M&S smiles for flight from/to EVN because it’s in Armenia? Maybe I should visit offline office (because I have one on the ground floor of my home building)…