Originally Posted by
frozenic3
The booking that I cannot see online is visible in my Air NZ app (with the changes that were made confirmed and completed), just not on the web portal on their website. However even in the app, there is no potential earnings button or anything.
I’ll ask the TA tomorrow to check, but the AKL-SYD-AKL booking above was booked and paid for directly online by myself.
I suspect the TA booking is the app due to an offline caching. If it is a TA booking they are fully responsible for the booking until the flight goes to Airport Control.
With the potential earn think that gets populated as the record is first created. Some of the rebooking flows especially when manual changes opposed to the automated change or online change this doesn't get populated in the flow, as guessing the edit is happening through a different interface the booking system.