Originally Posted by
sbiddle
Pretty normal issue for bookings that are changed. I've had it on multiple occasions but earn always showed properly afterwards.
My upcoming trip to ICN in a few weeks has the same issue with the return flight being rerouted.
It just seems like such a basic error - how is their system not able to handle this? Changes need to be made all the time so this must be a fairly prevalent issue.
To be honest the potential earnings not showing up for a single leg (such as my example above) is not the end of the world, just frustrating - but an entire booking not showing up in my bookings because of a change? Honestly that’s ridiculous.