Originally Posted by
llb09
Booked a stay this month and the hotel wrote me in a confirmation email that I would receive an "upgrade to the next category available and late checkout upon availability", in place of a Suite upgrade and guaranteed late checkout. Has anyone had issues in the past with Globalist benefits? Any special rooms/locations I should ask for?
I stayed there last month and, as a Globalist, was upgraded to a standard room with a better view in spite of suites being available. While I was disappointed with their policy, the view is spectacular.