FlyerTalk Forums - View Single Post - Why do Delay Times on United increment in just 15 minutes?
Old Mar 12, 2024 | 9:17 pm
  #21  
fumje
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Originally Posted by EWR764
Any delay that results in de-planing should start at 1 hour and go from there. A 15 minute delay is totally unrealistic in such a case.
Yes! I recently had a deplane delay. It went as smoothly as it possibly could — new plane already located and assigned, three gates down, everyone off, straight over, and back on. They delay posted fifteen minutes at a time, though. We left a tad over an hour late.

Sometimes the rolling 15 minute delay is warranted, when the fix is uncertain, and it's worse to post an unnecessarily large delay. But with a deplane, there's no way it will be less than an hour, so the OP complaint is totally valid.
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