Originally Posted by
iapetus
On the one hand, I really am amazed at the extent that some crews (and SAT UC agents
) go to celebrate these MM milestones. OTOH, maybe what this is telling me is that I (and others on FT?) don't appreciate quite how unusual it is to fly 1,000,000 miles with a single airline (let alone the sum total of one's flying experiences). Maybe because I'm looking onward to 2 MM I have normalized the accomplishment of even getting to 1 MM.
While we don't know the number of MMs, given the posts in this thread it seems like probably only a few hundred, or maybe low thousands cross that threshold (or 2MM etc) each year - so maybe 1 to 3 fliers per day tops? Spread that across all the flights UA flies in a given day and for any FA/crew you're pretty unlikely to have it happen on *your* flights. Perhaps you have it happen once every year or two? So if you care about customer service and an opportunity to "celebrate" something relatively rare it seems like making that bit of effort is a pretty obvious step to take.