Originally Posted by
us1549
I recently had a stay at the JW Maasai Mara and they did not allow us to use the gift cards to cover the park fees (park fees were chargeable to the folio). Is there any way to respectfully kick this up the chain for further consideration? This was an amazing property and they treated us great except for this one tidbit lol
I would try to call or email Gift Card Support as listed in the wiki. Please report back if you have any success (or even if you don't).
I can't see why a credit card would be preferable to a gift card. Don't the merchants lose 2-3% on credit cards whereas they will get the full value of the gift card?