Originally Posted by
Dr Jabadski
Retention call today:
<snip>
(Due to 1 fraudulent charge and a new account number several months ago, despite multiple requests to cease, I’m now subject to highly aggravating & time wasting 2nd and 3rd level authentication. ....Thus I now make retention calls much less frequently and try to kill 2 or 3 or 4 birds with one stone discuss multiple cards in 1 call.)
Why don't you just try using the online chat feature which (I can't say for sure) I'm assuming would not be subject to this lengthy authentication since it are chatting when already logged into your account?
(The thread subject is OFFERS, acceptance or lack thereof is moot....
I disagree and I don't see why cardholders shouldn't share if they find an offer to be acceptable or not. As has been discussed in the past it's of interest to see which offers are acceptable to most, which to some, and which to none. From your post I gather that at this time none of the offers were acceptable to you and were declined but cards kept open for now.
On a side note, I'm also pretty sure Amex collects data on offer acceptance and declination to curate future retention offers in general as well as specifically for each card holder.