Originally Posted by
Boraxo
This app is mediocre. I can scan the page but I get a big fail on the chip scan.
UA app manages to scan passports with camera without need for a nonfunctional 3rd party app - not sure why AS can’t do the same.Also UA retains the info in my account so I don’t need to scan again. Not sure why this is too difficult for AS.
also not sure what this means for checkin. can I get a BP on the AS app or will I need to wait in line at the airport to get the BP if I don’t use this stupid app?
Very disappointing and poor rollout
Addendum: finally got it to work after about 10 tries scanning chip and holding phone at weird angle each time. Same for Mrs. B. Good advice about removing phone cover.
Agree. As someone who is traveling internationally a few times a month, it's just so easy with everyone else. For whatever reason I go to Airside, finish everything, and it directs me back to the AS app where it never updates to say approved. Although I'm able to generate a boarding pass. I didn't bother to do Airside verification for my trip today and I was still able to get boarding pass after just entering in my passport (wish it was saved) online so I'm confused what Airside is even for. On the other hand my stored passport info is just saved with United and I can always instantly generate a boarding pass without clunky third party apps. Much better experience with United but that really is to be expected. They have the cleanest app experience by far.