Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 18,017
This app is mediocre. I can scan the page but I get a big fail on the chip scan.
UA app manages to scan passports with camera without need for a nonfunctional 3rd party app - not sure why AS can’t do the same.Also UA retains the info in my account so I don’t need to scan again. Not sure why this is too difficult for AS.
also not sure what this means for checkin. can I get a BP on the AS app or will I need to wait in line at the airport to get the BP if I don’t use this stupid app?
Very disappointing and poor rollout
Addendum: finally got it to work after about 10 tries scanning chip and holding phone at weird angle each time. Same for Mrs. B. Good advice about removing phone cover.
Last edited by Boraxo; Mar 12, 2024 at 12:00 am