Originally Posted by
JJeffrey
Well of course, I was speaking in terms of a "manual" adjustment in the sense that some persons/system/group/department at Citi and AA is running some type of separate process outside the usual scope of automatic monthly postings.
OK. Fair enough, but AA and Citi have had several months to figure that process out. "For all statements that close between date X and date Y, run the following process for mileage and LP posting." Of course, I have zero understanding of the inner workings at either AA or Citi, but it does seem to me that this could easily have been solved in advance.