can award tickets be cancelled?
Hi everybody!
I was under the impression that ALL award tickets (with the exclusion of mileage bargains) could be fully refunded, both in terms of miles and price paid, with only 50€ penalty.
I was informed that it’s not always like this and you can lose even the taxes you paid for.
Can someone explain how it works in practice? I trust your experience 10x than other people’s!
Thanks!!