Quick question re compensation claim also on 6 March if I may for the BA135 LHR to Bom: firstly flight delayed from 16.25 until 16.50 to 17.05 and then until 18.00 with nobody being given any reason when we finally boarded apparently the plane was not at the gate when the air crew arrived, then somebody’s baggage needed to be offloaded as they hadn’t boarded and then finally the real reason the plane was still waiting for the water truck which didn’t arrive until about 19.15 much to the frustration of crew and passenger alike. Eventually we were off at 19.45 over three hours later than planned and arrived in Mumbai over three hours late. The crew were fab, told us why we were delayed. Somebody asked about compensation, the cabin services director checked and said that we were due compensation - I wanted to check whether this was correct before trying to work out how to claim! No mention about weather as to why the plane was delayed just lack of water (and the plane being in the wrong place) which the crew had badgered the authorities about and were told soon (that went on for a couple of hours). Many thanks for your help