FlyerTalk Forums - View Single Post - Citi Shop Your Way (SYW) Cards (2023 - 2024)
Old Mar 11, 2024 | 10:20 am
  #256  
AlexTheMan
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15 Years on Site
 
Join Date: Aug 2007
Posts: 201
Originally Posted by hurnik
Perhaps I'm misunderstanding, but I download my transactions every day via Quicken.
When it downloads for the 26th, I can go online and the SYW website will show the credit issued on that date. You seem to say (unless I'm misinterpreting) that the 26th posting date is "wrong/phantom" and Citi has actually credited me with the statement credit 1-2 weeks PRIOR and is taking 1-2 weeks to finally get around to posting it?
Things can be different and nice that you provided a lot of detail. What I referring to is what happens for myself and a number of other people. Let me give you an example. For the current promo of $200 credit when spending $2000 or more., my wife and a bunch of posters here received the credit on 2/17/2024. If you go back you will see a number of posts on 2/17 reporting the credit. I checked the day before and there was no credit. However, the credit showed up on 2/17 but it was backdated on SYW website to 2/7, a day after statement closing date of 2/6. This is what i am referring to as "phantom" dates.

Looking at transaction history, credit seems to apply a day after closing date, but it actually was posted 10 days later in my case.

So what I mean, while quoting your statement, "Citi has actually credited me with the statement credit 1-2 weeks PRIOR AFTER the actual posted date"

Last edited by AlexTheMan; Mar 11, 2024 at 10:28 am
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