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Thread: Flight on award ticket does not exist
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Old Mar 11, 2024 | 8:13 am
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irishguy28
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Originally Posted by sorefoot
The booking was for KUL-CGK on MH717 at 1010, but when I looked on the Malaysia Airlines website, they have no such flight (on any dates in 2024). To add to the confusion, when I entered my PNR into the 'My Booking' section on the MH website, it appears with all the usual options for seat selection, extra luggage, etc.
That you can successfully look up your reservation on the MH website seems to suggest that there actually *is* a flight operating, for which you are booked. I would advise you to look again closely at ALL the flight details when you are consulting the PNR on the Malaysia Airlines website; it sounds like you have been moved to a new flight. Check the flight number, the departure time, and the arrival time.

Obviously, the (newer) details reported by MH themselves supersede the old confirmation you received from Flying Blue.

And please report back!
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