Originally Posted by
jsloan
It’d be in the fare rules, which should still be accessible via the purchase flow, but which an agent can access if they’re somehow missing.
I assume this is an international trip with a cancellation fee?
it is indeed an international trip. How would I know if it has a cancellation fee? I just selected the "refundable" box when searching (or thought I did). I didnt see anything about it, and assumed refundable meant you get a full refund. Is this wrong?