FlyerTalk Forums - View Single Post - TAP refunds has got to be the worst process at airline I've encountered
Old Mar 9, 2024 | 8:12 am
  #19  
tmac100
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Join Date: Dec 2005
Location: Portugal
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Originally Posted by Cedar Jet
I'd rather have all my teeth pulled and 100 kidney stone episodes than have to request a refund from the most pathetic of airlines AKA TAP.
Originally Posted by fifty_two
Lesson learned , next time when asking for any kind of refund , ask agent to confirm the amount to be refunded and then an email confirmation stating what he said....
CS knows nothing about refunds. The folks I spoke with said that the refund was completed but would not state the amount. Secretive and no transparency.

Yes, lesson learned indeed.
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