Originally Posted by
gnomey
has anyone rented from Zagreb Airport (Croatia) or Croatia in general before? did the car rental companies there force a huge security hold (a few thousands up to car value) on your card? or worse, refuse to rent to you unless you purchase insurance?
currently looking at alamo/enterprise/national
all rentals, when booked on US-based websites (.com) have no CDW etc included, the only item included is SLI, which is required by law
I rented from Hertz in Zagreb (non-airport location) in 2019 using my Chase Sapphire Reserve card. I do not recall whether they placed a security hold, but they definitely rented to me without requiring supplemental insurance. This rental was the only time I've had to claim against Chase's CDW benefit, as sometime during my rental, my parked car was hit leaving damage behind. When I returned the car (in Split), the agent was able to quote damages on the spot. I submitted rental agreements, charge for damage, photos, etc. to the claims administrator and had an ACH deposit in 6-8 weeks.