Already have Visa Serve, but 2 days ago I saw Amex Serve at DT and got that. I was approved using a different login. Is it normal for the "money in" and "money out" buttons to be greyed out? With Visa Serve everything was available as soon as I opened the account. Btw here's a DP: if you can find old VGC stock at Staples, the cards issued by Sunrise/BHN work for a full $200 Serve load at WM. The giveaway that it's Sunrise is that they do not have the holographic BHN sticker.