Originally Posted by
Xyzzy
I have a NY E-Z Pass. And PlatePass asked me for a c

py of my monthly statement stating that when they see tolls from that trip on my account they'll waive their (in)convenience fee.
Lucky they offered that. When half my tolls didn't get charged to my NY E-ZPass account, they told me they could give me a "once in a lifetime" waiver of the convenience fees. Didn't seem to be an option to waive two sets of fees using a statement showing other tolls were posted.