Originally Posted by
flarmip
Did you ask them to check the revenue (A class) availability? Several times I've found that agents only look for that if prompted.
It may also be a POS issue if you are only upgrading a flight in one direction.
I got my outbound upgraded ok on the same booking, it was just the return was proving an issue. I did ask them to double check for A Class as I am seeing A class availability. They still said none was available. Will ring up again as i'm assuming its something on their end