Originally Posted by
AAL2887
Just tried using a GUF1 JFK-LHR with plenty of A availability (expert flyer showed A3). The agent told me they can't see any availability on that flight - is there any reason for this? Original fare was cash CW
Did you ask them to check the revenue (A class) availability? Several times I've found that agents only look for that if prompted.
It may also be a POS issue if you are only upgrading a flight in one direction.