Originally Posted by
59Impala
you can use a SUA at checkin, but it is not necessary, as the suite would have to bo provided as a perk to a Globalist anyway at checkin when available. Agree, you may need to fight.
you should use your SUA as soon as you have booked the room.
The only way a property can apply a suite upgrade at checkin is to call WoH. A property does not have access to one's WoH account to remove the award. As you said, if a standard suite is available when checking in, a glob should get it automatically, without requiring an award.