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Thread: C1 Venture X $300 Travel Booking credit
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Old Mar 6, 2024 | 9:23 am
  #486  
SpaethCo
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Join Date: Feb 2010
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Originally Posted by rundisney
Delta data point. I booked thru Capital One and waited 48 hours and tried to cancel via Delta app and website, not allowed. Contacted Delta support and they will not touch the booking as it was booked 3rd party.
Technically you have to change the flight on delta.com for them to take over the reservation, then from there you can cancel for an eCredit. The reservation takeover is free on delta.com but costs $50 if you talk to an agent.

Note that if you book an Agency/BULK fare, Delta is not able to take over those bookings. I was never able to find a location in the Capital One portal where you could get to the actual fare rules like you can with Chase and other bank portals.
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