Originally Posted by GeorgeJ
I have a flight booked on WN in a couple weeks that I'm not going to use, but I can't find the confirmation number for it or the details (I know the city pair, the travel day and approximate time of day) - I want to be able to reuse the funds in the future..
I thought it would show up on the upcoming travel on my RR account online, but it doesn't...I know it really does exist because I found it on my credit card statement from October when I booked it..
Any way to dig up the confirmation number through WN?
Like maybe calling reservations and seeing if I'm listed on one of the flights that day? Would they give me the confirmation number over the phone?
Thanks for any help.
If you log into your RR account BEFORE you make the reservation online, you can find the confirmation number online by logging in, then choosing "Itineraries". (Thanks to FT for that trick.) Of course, that won't help if you weren't logged in when you booked the ticket.
What strikes me as ridiculous (and I keep meaning to call customer service and tell them about this) is that once you pull up your itineraries, there's an "Online Checkin" link for each itinerary. But when you click "Online Checkin" and go to the checkin screen, the space where you put in your PNR is blank. So you have to use your back button, copy the PNR from the itinerary, then paste it into the checkin screen. Why can't the page be smart enough to know you want to checkin for that itinerary? (Hope that makes sense.)