FlyerTalk Forums - View Single Post - FAQ : Bonvoy Earnings and Exchange Rates; getting fewer points than expected
Old Mar 5, 2024 | 11:08 pm
  #5  
NotJustDreaming
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10 Years on Site
 
Join Date: Aug 2013
Location: YYZish
Programs: Bonvoy LTP/Titanium, IHG Diamond Ambassador, Hilton Diamond
Posts: 462
The past year I’ve had five stays paid in euros that posted at laughable earnings rate - 400 euros earning 400 base points is the worst example. All different hotels/cities. Easily fixed by submitting a missing stay. But annoying that we have to stay on top of it.

For one stay, I contacted the hotel and received reply that they forwarded it to Marriott for correction. No apology.

I think points posting so outrageously incorrect by the hotel should be penalized under an ultimate guarantee benefit.
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