Originally Posted by
Xyzzy
Ugh -- I recently rented a Hertz vehicle. It was brand new so I was able to register it to my E-ZPass account. Wouldn't you know, my transponder was not picked up for one of the tolls. The other one (I only had two) was picked up just fine. Even though it had been registered to my account, I received a bill from PlatePass for a $9.99 (in)convenience fee plus a $6.85 toll. I've contacted PlatePass about this. I'm wondering why the toll wasn't properly picked up when the car was registered to my account. I didn't want to leave it on my account after I returned it so I removed it the next day. I would have thought E-Z Pass kept a record of when vehicles were on / off my account and used that if the transponder was not properly read. I guess n
t. <sigh>
What state/agency is your EZpass from? If it's one that's in cahoots with the rental company/platepass opportunists (e.g. many of the NY ones) and doesn't allow "overlaid" accounts attached to a plate, then I wouldn't be surprised if they don't track on/off account times and just apply the charge to whatever account is currently registered. If it's one that does properly handle overlays with start/end date/times (e.g. MA), it should match the toll to the "top" account at the time of the toll itself.