Horrible smell in the room
Upon entered the room (933) we realized there’s a very strong and unpleasant smell. Called the front desk and they offered the housekeeping to spray and brought us an air purifier (which didn’t help). The housekeeper then told us the smell was due to the new carpet. So I called the front desk to see if we can switch to another room but was told all suites has new carpet so I have no choice but stuck in one. Apparently they didn’t purchase green label rugs to save money, or roll out the rugs in well ventilated area in advance to off-gas the chemicals. I can’t imagine I’m the only one who complained the strong odor. The management must have known about it and decided to rent out the room anyway instead of losing revenue. Bad decision.