Originally Posted by
sonyxperiageek
I emailed Air NZ about this and they came back with the following reply. It doesn't seem correct? I would've thought the R class numbers that they tell you over the phone is what's available at the time?
"Availability of R class will be advised on what our consultants can see in the booking system. However, this does not show ow many Elite members already have requests in place, waiting to be confirmed. We now have a system robot which processes these requests in date order. This makes the system more fair for all Elite members."
I guess they're trying to say that there was already upgrades lodged but they hadn't yet been processed, therefore it shows as 3R but these were then allocated to the earlier requests.
Sounds plausible but unlikely...